Are you missing Files or Data on your:

  Computer: ( IDE, SCSI, SATA, SAS) Hard Drive, SSD Drive, (Software/Hardware) RAID Array, NAS, USB Stick, ExpressCard/CardBus SSD...

  RAID Array: (Servers/Desktops/Laptops/External RAIDs) RAID 0 - RAID 10, RAID-DP / Other (Nested/Hybrid/Custom) RAIDs...

  Encrypted Drive (with known KEY): HGST SED, AES, MS EFS, BitLocker, OSX FileVault, PGP, X-Wall, TrueCrypt, WD Smartware, Seagate SED, Private Disk, DriveCrypt...

  Camera Memory Card: Compact Flash, CE-ATA, CFAST, SD, SDHC, XQD, MicroSD, SxS, ExpressCard, PCMCIA, MMC, eMMC, ProDuo...

  Tablet: Apple iPAD, BlackBerry, Microsoft Surface, Motorola, NOOK, Samsung Galaxy, Dell, Sony, HP, ASUS, Archos...

  Digital Audio Recorder: BOSS, Edirol, Fostex, Korg, M-Audio, Marantz, Olympus, Panasonic, Philips, Roland, Samsung, Sony, Sound Devices, Tascam, Yamaha, ZOOM...

  Mobile Phone: Apple iPhone, BlackBerry, HTC, LG, Motorola, Nokia, Samsung, Sony Ericsson...

  Disc Medium: Blu-Ray, DVD, DVD-RAM, DVD-RW, CD, Floppy Disk, Mini-Disc...

  Analog or Digital Tape Storage: Tape Backups, Cassette Tapes, Tape Reels, Security Surveillance Video / VHS...

  Media Player / Readers: Apple iPod / iTouch; Amazon Kindle; NOOK; or other legacy Players like ARCHOS, ZUNE...

Let us get them back for you Today!

Don't be fooled by people posing as "Specialists" to recover your precious files. When it comes to Hard Drive Data Recovery it is crucial that you minimize the possibility of causing more damage to your Hard Drive by turning the POWER OFF to the device immediately and bringing it to a Specialist. Don't try Data Recovery software unless a Professional says it's okay. Every Second Counts when your malfunctioning Hard Drive is powered up.

Here are the inner workings of an average healthy Hard Disk Drive.

This is a close up picture of the Read-Write Head floating over a healthy Hard Disk Platter.

The Beginning of a Head Crash. Look at the Scratched-Circle forming.

The Head continues to scratch the rest of the Platter's surface.

 Hard Drives store files on fragile "Disks/Platters" within them. The information is accessed by a floating "Head", which reads from and writes to these Platters by hovering over them on the thinnest gap of air imaginable. A Hard Disk Drive read/write Head hovers above its Platter's surface at a distance that is 5,000 times smaller than the diameter of a human hair. It has been said that the read/write Head flying over the (Disk) Platter surface is like trying to fly a Jet Plane six inches above the Earth's surface. If the Hard Drive gets bumped somehow, the floating Head might hit the Platter and scratch it (a.k.a. A "Head Crash"). Depending on the G-Shock of the hit, the head might suffer a big enough blow that it stops floating over the Platter(s) and instead begins to scratch every part of the platter is comes in contact with. This will permanently destroy the contents of the platter (Your Files) and result to permanent data loss. No software or procedure will be able to restore data that has been destroyed in this manner.

 This is why it’s Key to bring your malfunctioning hard drive to a specialist from the start, so that (if need be) they can inspect it in a real Certified Lab (Clean-Room or Glove-Box) in order to prevent further damage to its precious platter(s). Running software on the Drive without inspecting its internal condition first will probably damage the Platters, making it almost impossible for even a specialist to recover anything.

Epic Provides/ Data File recovery, E-Mail recovery services, we Undelete files, we Undelete Data, we restore data, hard drive recovery services, drive recovery services, hard disk recovery professionals, hard drive data recovery experts, disk recovery 24 hours a day, Damaged Partition Recovery, hard disk data recovery in a real ISO5 Class-100 Certified Clean-Room environment, RAID data recovery services, we prevent data loss and provide file recovery services. If your system wont boot, give us a call to recover your deleted files. Your lost files can be recovered by using our proprietary methods and Technology

This is what you get when someone runs Data Recovery Software on a Hard Drive without checking if the Hard Drive Head is grinding away the surface of the internal Platters.

This is a wiped-out Glass-Based Platter. Notice how the Data-Storing-Layer has been scratched off to the point where you see right through the glass Base.

This diagram shows you how little of a gap there is between the Hard Drive Head and the Hard Disk Platter it hovers over. Even a fingerprint or dust particle can reek havoc on your hard drive if its not opened in a Certified Clean-Room.

Four steps to a Head-Crash by bumping your Hard Disk Drive.
FYI: HEAT can also expand the Platter Base causing it to become thicker than normal, which causes the Heads to start rubbing against it as it spins, leading to a Head-Crash. Keep your Hard Drives cool!

 Do not be persuaded by Data Recovery Software, Cheap Rates or a "FREE ESTIMATE" from just anyone off the Internet. Their (or your) experimentation with software on your Drive will very likely cost you your data in the end.

  From what we have witnessed, Amateurs and several Data Recovery "Companies" do not inspect the internal condition of your hard drive (when needed) before powering it up. Many actually try to take a guess as to how much money you are willing to spend without even knowing what’s wrong with it. They basically look at every client like "Another chance at the Jackpot Machine", where if they recover your files using software, they win your money and charge you up to 5 times the respected normal rate.
  If they under-estimated the cost/time required to recover your data, they may have the nerve to lie to you and say that "YOUR DRIVE IS NOT RECOVERABLE" instead of being honest and telling you that they just don’t know how to (or that they don’t want to) recover/do it for the price they initially quoted (because the real Data Recovery company they out-source it to is charging them a higher Rate and/or they won’t make a Profit).

 Most companies or people who post FLAT FEE Data Recovery rates Online, or on the phone, without actually seeing the Device prior, are very likely over-charging you or just pulling a BATE-AND-SWITCH to simply get as many people in the door.

 Hard Drives that are damaged by these "Expert Technicians" with their (insane/inexperienced/incompetent, Corner-Cutting/Winging-it) process, are either partially recovered (if they’re lucky) or rejected "FOR FREE !".  Then you'll get the "We were not successful" or "Recovery is not possible" without you ever knowing that it was their incompetence that prevented a successful Recovery. The damage they caused will very likely prevent the next company from recovering your files.

Another thing that these fly-by-night "companies" (and even big name Companies) do, is knowingly (or sometimes unknowingly) use Cracked (or even purchased) Software that have "BACKDOOR" and/or "TROJAN-HORSE VIRUSES" in them that may allow rogue Hackers to access these Computers and gain access to your files, as well as anyone else’s files that are on the Computer they are using. Most Technicians out-of-habit will install Data Recovery Software and recover files/data to the same computer that they use to go Online. This habit puts your recovered files and personal/confidential data at risk. This is something that we have witnessed with our own eyes.
e.g. Would you loan your House keys, Credit Card, Mobile Phone, Desktop, Laptop, pictures, video, etc... to some stranger on Craigslist or some random corner Computer Shop with questionable (cheap-labor) "Technicians" and "Security Measures"?

 Don't be fooled by YouTube Videos with demos of guys in ridiculous Hazmat suits... making pretend to work on a Hard Drive in a "Clean Room"... It's just marketing fluff. Simple Front-of-House marketing tactics. What matters is a Company's overall integrity. The real possession of the required professional Skills, Tools, Environment, Experience, Perseverance, and in turn, Results.

"FREE Estimate", "FREE Analysis", "FREE Evaluation", "No Data, No Charge"; - How much is your Data worth?

Here’s a Tip: ASK THE COMPANY OR PERSON THAT YOU CHOOSE, TO SHOW YOU THEIR CLEAN ROOM.
Please Note: Some (like us) may have proprietary equipment and methods that they use, which they might want to protect and withhold from competitors. In such situations it may be more appropriate for them to allow a limited glance of their Clean-Room System, or some other type of virtual Clean Room that they're using (e.g. a Certified Glove-Box).  IF THEY DON’T HAVE ONE, DON'T BOTHER.

 We can restore your data by conducting a series of tests (e.g. Hard Drive Diagnostics, etc.) on a Hardware and Logical Level, then if need be temporarily fix the issue, where we can gain access to your files or data. Once we gain access to the data, we might Image (or copy) the Hard Disk Drive for the data recovery attempt. Working with a copy of your Storage Medium keeps our recovery efforts as non-destructive as possible. Recoveries are done by well experienced Professional Recovery & Electronics Engineers, which have been conducting successful recoveries for over 20 years.

  RAID Data Recovery; NAS Data Recovery; Solid-State Drive Data Recovery; Mobile Phone Data Recovery; Digital Camera Memory Card Data Recovery; Digital Video Camera Internal Memory Data Recovery; USB Memory Stick Data Recovery; CD Data Recovery; DVD Disc Data Recovery; (3.5 / 5.25 inch) Floppy Disk and Mini-Disc Recovery are also in our areas of expertise.

Our Privacy and Security principles:

Other Services:

- Wide range of services for: Workstations, Desktops, Laptops, Tablets, Servers, and Digital Content Creation / DAW Workstations :

*Design, Setup & Configuration  *Repair  *Optimization  *Upgrades  *Virus Removal & Prevention  * Network / WiFi: Security  *Loss Prevention and Property Recovery.

What separates us from the competition is that we deliver real results and expertise!
We take great pride in our work and make every effort to please our Customers.